All purchases made on Audiobookkraken.com are for digitally downloadable products. As there is no way to return a downloaded product, they are not refundable once purchased.
Customer satisfaction is very important to us. If you feel the product, you downloaded was misrepresented by the seller and that the product downloaded is not reflective of the sample on the product page, please let us know and we will review both a refund and the product itself.
If you would like to claim a refund for any other reason, please contact us and we will review your request.